Shipping Policy

Shipping Policy

Last updated: [7/20/26]

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Where we ship

Shichaneid ships to the lower 48 United States (continental U.S.). At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

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Shipping cost

We offer free standard shipping on orders shipped to the lower 48 U.S. If we introduce paid shipping options in the future (e.g., expedited shipping), the cost will be shown at checkout before you place your order.

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Order processing time

Orders are typically processed within [1–3] business days (Monday–Friday, excluding holidays). Processing time is the time it takes to prepare your order for shipment and is separate from transit time.

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Estimated delivery time

After your order ships, standard delivery typically takes [3–7] business days, depending on your location and carrier performance. Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or peak seasons.

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Tracking

When your order ships, you’ll receive a shipping confirmation email with tracking information (when available).

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Address accuracy & changes

Please double-check your shipping address at checkout. If you need to change an address, contact us as soon as possible at info@shichaneid.com. We can’t guarantee changes once an order has been processed or shipped.

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Undeliverable or returned packages

If a package is returned to us due to an incorrect or incomplete address, we can reship it once we confirm the correct address. Additional shipping charges may apply if reshipment is required.

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Lost, delayed, or damaged packages

If your package appears lost, is significantly delayed, or arrives damaged, contact us at info@shichaneid.com with your order number and photos (for damage). We’ll work with you and the carrier to resolve the issue.

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Questions

For shipping questions, email us at info@shichaneid.com.